Privacy Policy

This Privacy policy is here to explain how we (Yellow Dot Women) use and protect any information you give us whilst using our site. We want to ensure that your privacy is protected at all times.

We will only ever use your data in the way you intended when you gave it to us. This should be explicitly clear but, if you are in any doubt at all, please ask.

Who we are

“We” in this context means Fiona Crump and/or any other agent working on behalf of Yellow Dot Women.

Our website address is:

What personal data we collect and why we collect it

When using our website, email or services you may give us personal data (name, telephone numbers, address, email adresses, photographs etc.)

We may use this information to administer our website, client databases and marketing material. We will ensure that all personal information supplied is held securely in accordance with the General Data Protection Regulation (EU) 2016/679, as adopted into law of the United Kingdom in the Data Protection Act 2018.

Yellow Dot Women collects information in two possible ways:

  • When you directly give it to us (“Directly Provided Data”)

When you communicate with us, you may choose to voluntarily give us certain information – for example, by filling in text boxes or completing registration forms. All this information requires a direct action by you at that time in order for us to receive it.

  • When you give us permission to obtain it from other accounts (“User Authorised Data”)

Depending on your settings or the privacy policies for other online services, you may give us permission to obtain information from your account with those other services. For example, this can be via social media or by choosing to send us your location data when accessing our website from your smartphone.

Contact Form

If you fill in the contact form on our website we will collect the following information:

  • Your name
  • Your email address
  • Your message

We will only use this information to respond to your enquiry.

Customer information will be stored within our customer relationship management spreadsheet on the basis that it is in our legitimate business interest to maintain records of communications with previous, current and potential customers.

This data is backed up on Google Drive,  Google Cloud have stated their commitment to meeting the requirements of Article 46 of the GDPR and Google’s full privacy policy can be found here.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture (if you include one) is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Our website contains links to other sites we think will be of interest to you.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.  These sites are not governed by our privacy policy.

Website Analytics

To enable us to understand how our website is used we make use of a service called Google Analytics.

We use Google Analytics in order to better understand our users’ needs and to optimise this service and experience. Google Analytics is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Google Analytics uses cookies and other technologies to collect data on our users’ behaviour and their devices (in particular device’s IP address (captured and stored only in anonymised form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Google Analytics stores this information in a pseudonymised user profile. We will never use this information to identify individual users or to match it with further data on an individual user.
Click here for more information on how Google Analytics safeguards your data.

You can opt-out of making your site activity available to Google Analytics by installing a browser add-on

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your information

If you have previously given us your information, but wish to be forgotten, you can do this by emailing and asking us to remove your details.

You can also request the information we hold on you by emailing the same address.

If you think the information we have regarding you is incorrect or incomplete, please email us and we will quickly correct any information.

We will never sell, distribute or lease your personal information.

Should you wish to contact us regarding any of your personal data, please email us at

In the event that you feel we have failed to act in accordance with your rights, you have the right to complain to a supervisory authority. In the UK the authority is the Information Commissioner’s Office who can be contacted via their website:

Additional information

On occasions, confidential notes make be taken during coaching/counselling sessions.  These notes will NOT be kept electronically and will, if stored at all, only ever be stored securely in a single location.